GENUS MEDICAL TECHNOLOGIES, LLC

PRIVACY POLICY

Effective Date: [04/05/2025]
Last Updated: [04/04/2025]

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Genus Medical Technologies, LLC ("Genus Medical," "we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This policy describes how we collect, use, and disclose personal information through our website (the "Website" or "Site").

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1. INFORMATION WE COLLECT

We may collect the following types of personal information:

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A. Information You Provide to Us:

Name, email address, phone number, and mailing address
Any information submitted via forms, emails, or customer service inquiries
Any user-generated content such as comments or reviews
Email addresses provided voluntarily for newsletters or marketing communications

B. Information Collected Automatically:

IP address, browser type, operating system
Website usage data (pages visited, time spent on the site, interactions)
Cookies and tracking technologies (see "Cookies and Tracking Technologies" section)
Data collected through Google Analytics and Google Tags for website performance and analytics

C. Information from Third-Party Sources:

Information from social media platforms (if you interact with us on these platforms)
Publicly available information

2. HOW WE USE YOUR INFORMATION

We use the collected information for the following purposes:

To provide, maintain, and improve our Website and services
To communicate with you about inquiries, transactions, and customer service
To personalize user experience and marketing communications (when an email is voluntarily provided)
To analyze website performance through Google Analytics and Google Tags
To comply with legal obligations and protect our rights

3. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies, including Google Analytics and Google Tags, to enhance user experience and analyze website performance. You can manage cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of the Website.

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4. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. We may share information:

With Service Providers: To help operate our Website and services (e.g., hosting, analytics, customer support)
For Legal Compliance: When required by law or to protect our rights
In Business Transfers: If we undergo a merger, acquisition, or sale of assets

5. THIRD-PARTY LINKS

Our Website may contain links to third-party sites. We are not responsible for the privacy practices of these third-party websites. Please review their policies before providing any personal information.

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‍6. DATA SECURITY

We implement industry-standard security measures to protect your information. However, no online transmission is 100% secure. You share your information at your own risk.

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7. DATA RETENTION

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

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8. YOUR PRIVACY RIGHTS

Depending on your location, you may have rights to:

Access, update, or delete your personal information
Opt out of marketing communications (if you have voluntarily provided your email)
Restrict processing or object to data collection

To exercise your rights, contact us at customerservice@genusmedical.com.

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9. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA). To request access or deletion of your personal data, email us at customerservice@genusmedical.com.

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10. CHILDREN’S PRIVACY

Our Website is not intended for children under 13. We do not knowingly collect personal information from children. If we discover such information, we will delete it.

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11. U.S. USERS ONLY

This Website is intended for users in the United States only. By using this Website, you acknowledge that your information will be processed in the United States and is subject to U.S. laws.

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12. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Website signifies acceptance of the revised policy.

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13. CONTACT INFORMATION

For any questions regarding this Privacy Policy, please contact us:

Genus Medical Technologies, LLC
207 Chesterfield Towne Center

Chesterfield, MO 63005
Email: customerservice@genusmedical.com
Phone: 866-468-5157

By using our Website, you acknowledge and agree to this Privacy Policy.

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